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TERMS AND CONDITIONS

The Affordable Connectivity Program (ACP) is a FCC benefit program, an independent U.S. government agency, that reduces the customer’s broadband internet access service bill by providing a discount of up to $30 on monthly broadband Internet access service, a single discount of up to $100 on certain connected devices to eligible households, and a discount of up to $75 per month for households on qualifying Tribal lands. Eligibility will be determined by the National Verifier. An ACP eligible household is limited to one monthly service discount and a single one-time device discount. The benefit cannot be transferred to other individuals. Discounted devices are subject to availability and to a $10.01 co-pay. If the FCC announces the end of the ACP, we will end our ACP service offer, or if your household is no longer eligible, we will notify you, and you will revert to receiving only the standard FREE basic Lifeline plan if you are still eligible for Lifeline. You may also have the option to choose from our other service plans available at that time by paying the applicable undiscounted rate plus applicable fees and taxes. Eligible consumers may get ACP-supported broadband service from any participating provider of their choosing. The household must provide consent that it acknowledges it is limited to one ACP benefit transfer transaction per calendar month. Lifeline subscribers may continue their existing Lifeline services without enrolling in the ACP and may choose to take the ACP benefit from a service provider other than their existing Lifeline provider. For more information about the ACP and your eligibility, please visit www.fcc.gov/acp. By opting-in to the ACP, you authorize K20 Wireless, for the purpose of applying for, determining eligibility, enrolling in and seeking reimbursement of ACP service and device benefits, to collect, use, share and retain your personal information, including but not limited to information required for the purpose of establishing eligibility for and enrolling in the ACP and/or Lifeline program, and including, but not limited to, full name, full residential address, date of birth, last four digits of social security number, telephone number, eligibility criteria and status, the date on which the ACP service discount was initiated and if applicable, terminated, ACP connected device distribution date/type/make and model/status, usage status and other compliance requirements, the amount of support being sought for the service and/or device, and information necessary to establish identity and verifiable address, to the Universal Service Administrative Company (USAC) to ensure proper administration of the ACP service and/or connected device benefits. You also agree that any state, local, Tribal government, school, or school district, may share information about the receipt of benefits that would establish eligibility for the ACP, and that such information will be used only to determine ACP eligibility. Failure to provide this FCC mandated consent will result in you being denied the ACP service and/or the connected device benefits. ACP service is subject to our complete terms and conditions. Available Upload/download speeds will be determined by your particular service plan. Available speeds also depend on other factors, including network availability. Offers may vary by state and service may not be available in all areas. Promotional offers may be modified or withdrawn at any time. For more information about this program please visit www.fcc.gov/acp. FCC ACP Consumer Complaint Center https://consumercomplaints.fcc.gov/hc/en-us (877) 384-2575

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